In the US, we love the large personality – we see the gregarious person as the ideal. We see them as smarter and more successful while seeing the quiet person as less smart, less successful. We equate the ability to talk fast and to talk well with success. The quiet people we often ignore.
The problem is that by not valuing those quiet people, we lose so much. We miss great ideas by out talking the quiet ones or think they don’t have any ideas simply because they are not talking excitedly.
In his book Good to Great, Jim Collins points out that ALL of the CEO’s of the great companies were quiet men who led from behind the scenes and were humble, but with intense will. In her book Quiet, Susan Cain illustrates how much we lose when we fail to tap into the quiet people in our organizations.
Pay attention to the quiet people in your organization, they have something to say – if you give them the chance to say it. If you don’t, both you and your organization will lose.