Empowering People

March 8, 2013

It is Friday! Hope you have great plans for your weekend. We are excited because it is supposed to get in the high 40’s here which will be nice for us.Keely - snow in March

How do you empower people? There are many ways, but one of the most effective is effective delegation. Here at Ambassador Enterprises delegation has been broken down into four phases:

1. DEFINE: This phase is all about quality up front and it is critical you get this phase right. Here you want to clearly communicate the  desired Results (goals and milestones), the Rules (parameters), the Roles (personnel and authority), the Resources (money, and support), and the Rewards.

2. ASSIGN: This is where you clearly communicate the task and ensure the individual not only understands, but concurs with the assigned task. Then you clearly hand over the task to the individual.

3. PROVIDE: Phase three is simply follow through. You are providing your delegate the authority, money, training, materials, facilities, support, and tools they need to accomplish the delegated task.

4. MONITOR: Then, you set up an appropriate system for checking on the progress and results. How you do this will vary with the experience and competence of the delegate and with the complexity of the task. It is a balancing act of you getting the information you need without unnecessary micro-management of the delegate.

Effective delegation is a great way to empower the members of your team, however, so many of us do it so poorly that we actually demotivate members of our team. Effective delegation is a skill that can and should be learned by leaders.

What have you learned about how best to delegate to others?

Blessings on your weekend!
BG