are you saying “I don’t Trust You”?

January 22, 2014

Good morning – still cold up here!

Trust is foundational to any healthy relationship – without trust, there is no real relationship. This is true from our relationship to God, our spouse, and family to our friends, and co-laborers. You see this talked about in many different places. Patrick Lencioni in two of his books, The Five Dysfunctions of a Team and The Advantage, puts a great deal of emphasis on trust being absolutely foundational to an effective leadership team.

As leaders, one of our responsibilities is to cultivate that trust, however, we may be inadvertently telling people we don’t trust them by some of our actions.David Peck in one of his recent posts, 7 Ways Leaders Inadvertently Say, “I don’t trust you”talks about different ways that you may be sending signals to others that you don’t trust them.

1. Hovering

Behaviors: Nitpicking, micro-editing, being hyper-vigilant about the details of their work, too frequent check ins, and telling, rather than asking, “better” ways to do what they are doing.

2. Delegating the “what” AND the “how”

3. Delegating without sufficient context

4. Taking authority for decision-making too far up the chain

5. Leading with the mindset that your people are not allowed to fail

6. Overriding your people’s input or feedback

7. Keeping your people under wraps

Read all of David’s article by clicking here for a fuller explanation of each of these issues.

The key point I want to make is that your behaviors are much more powerful than your words. So, as leaders, we need to be continually be examining what we do, what we say, and how we say it to ensure that we are communicating the right things. Ensure that your actions match your words. If you are continually are telling your team that you trust them, but are exhibiting behaviors, such as those listed above, that tells them differently then you won’t build trust and ou will lose credibility as a leader.

Make sure your words and your actions are consistent.

BG