Question – have you ever been frustrated when something does not meet your expectations? Does it frustrate you?
Well, the conclusion I have come to is that the gap between expectations and reality is frustration.
Are your team members frustrated? Is there a gap between your stated values and your actual values? Many organizations have beautiful and inspirational value statements, but their actual or functional values are quite different causing frustration among their team.
So do a gap analysis. Find out how big the gap is between your stated values and the ones you actually operate by – you may be surprised.
Have a great week!