Good morning! Getting a bit nippy here in northeast Indiana.
Listening well is a skill and one many of us have yet to master. It is a weakness of mine that God has convicted me of so I am trying to develop this critical skill. Fortunately Ambassador not only places a great value on this skill, they also teach you how to listen.
One tool they have is the four components of effective listening. (click here to read Ambassador’s article on this subject)
- To hear is to focus all of my senses on what the speaker is communicating, making it as easy as possible for him to say what he means and to have confidence in my full attention.
- To understand is to comprehend what the speaker means. This has nothing to do with evaluation or agreement; that comes later. I should be able to communicate back what they said to their satisfaction.
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