Productivity. It is important for organizations that people are truly productive. Productivity is also important to most people as they want to add value and they want to know that they are contributing to something worthwhile.
Unfortunately, there are some barriers to good people producing well – and it is not the employee that is the issue. Too many organizations keep pushing for their employees to be more productive, while all the time, the organization is putting up obstacles that interfere with them being productive and often causes enough frustration for high performers to leave.
One of those obstacles is meetings. Now, I am not against meetings at all for they are a key tool to getting things done. The problem is when meetings are used as a substitute for leadership – a friend of mine called them “group management”. Meetings are too often run poorly and are a waste of time. They are often scheduled without regard to the impact of people trying to get work done.
In several companies that I have worked with, some of the leaders have to come in and stay late to get their work done as during the “work day” it almost solid with back-to-back meeting and often they are scheduled for up to three meetings at the same time!BG
The we have the expectation that when an email is received, it is to be replied to instantly. People are also receiving texts, Slack notices (or whatever collaboration tool is used), calls, and etc. We are constantly interrupting our best people and then wondering why they are frustrated and working so late.
Then there are the policies, procedures, and processes that are out of date, bureaucratic, cumbersome, and mind-numbing. It is incredible how often we keep our best people from doing their best work because of bad processes.
Want to improve the productivity of your organization?
- Learn how to do meetings well. Learn how to schedule them to minimize the impact on your people.
- Change your “interruption” culture. Use your various communication tools wisely. Have reasonable expectations.
- Fix your processes. Use them to enable your best people to do their best work!