do your leaders need coaching?

invisible people

November 9, 2017

Who are the invisible people in your organization? Who is it that we take for granted or even think unimportant in our organizations?

The housekeepers, groundskeepers, admin assistants, or others?

We need to change the way we view others in what we call menial jobs. All honest work is honorable and those doing that work are to be honored. The people doing this work are vital to our success as an organization. Think about it – what if your building or office was not clean, what if the HVAC quit working, what if your grounds were unkempt, what if your reports were not put together in a professional manner? Do you think your business would suffer?

Look at them and see them as people that want & need your encouragement – today. They are often the quiet linchpins doing the unglamorous things that hold everything else together.

Let us honor people doing honorable work.

BG site on Organizational Health

“How to Be a C.E.O., From a Decade’s Worth of Them” – Adam Bryant

At Ambassador Enterprises, LLC something we learned was that are three things you need:

1 – Determined Will

2 – Curious Mind

3 – Managed Emotions

Said another way – #Desire. #Knowledge, and #Discipline

Are these three things true about you?


The title seems a bit odd does it not? How can your view of others affect your effectiveness?

The answer lies in a great book entitled Leadership and Self-Deception put out by the Arbinger Institute. If you don’t have this book, you need to add it to your leadership library!

One of the key observations is understanding how you view others. You can view them as one of two ways:

As Objects

  1. Obstacles
  2. Means to an end
  3. Unimportant

Or as People:

  1. With feelings
  2. With dreams and hopes
  3. With fears and insecurities

Most importantly, when you view them as people you are also acknowledging that their hopes and fears are just as legitimate as yours.

So, how are you viewing others? As Objects or as People?

It does make a difference.