Empowering People

It is Friday! Hope you have great plans for your weekend. We are excited because it is supposed to get in the high 40’s here which will be nice for us.Keely - snow in March

How do you empower people? There are many ways, but one of the most effective is effective delegation. Here at Ambassador Enterprises delegation has been broken down into four phases:

1. DEFINE: This phase is all about quality up front and it is critical you get this phase right. Here you want to clearly communicate the  desired Results (goals and milestones), the Rules (parameters), the Roles (personnel and authority), the Resources (money, and support), and the Rewards.

2. ASSIGN: This is where you clearly communicate the task and ensure the individual not only understands, but concurs with the assigned task. Then you clearly hand over the task to the individual.

3. PROVIDE: Phase three is simply follow through. You are providing your delegate the authority, money, training, materials, facilities, support, and tools they need to accomplish the delegated task.

4. MONITOR: Then, you set up an appropriate system for checking on the progress and results. How you do this will vary with the experience and competence of the delegate and with the complexity of the task. It is a balancing act of you getting the information you need without unnecessary micro-management of the delegate.

Effective delegation is a great way to empower the members of your team, however, so many of us do it so poorly that we actually demotivate members of our team. Effective delegation is a skill that can and should be learned by leaders.

What have you learned about how best to delegate to others?

Blessings on your weekend!

A Powerful Leadership Development Tool

Good morning – weird weather here in SW Michigan – early in the morning and already in the 40’s and the snow is melting rapidly.

Leadership development is critical to an organization’s health and longevity.  Many of us have systems in place to help prepare the next generation of leaders to take over when it is time to transition.  We have training classes, send them to seminars, have them read books and maybe send them back to school for more education.  However, we often miss one very simple tool for developing a new leader.

Just let them do it!  Just delegate some of your responsibilities and let them lead!  In our organization we were talking  the other day about how some of the senior leadership simply had to give away some things due to the overwhelming demands of a new initiative and rapid growth in other areas of the ministry.  In the midst of this, leaders who we wondered if they were ready have stepped up and performed at a high level.

It would be nice to say that this was a planned progression, but unfortunately it was unplanned and forced.  The result has been a great appreciation for the young leaders we have on board and a relief that responsibilities can be off loaded and handled well and sometimes handled better that we were handling them!

So to develop some of your young leaders, simply take a chance and let them run with the ball for a while.  You may be surprised at how well they do.

Blessings on your week!

Delegating – 5 Levels

Delegating well is something that many of us talk about, but don’t do well.  I have noticed that I often frustrate my staff because I delegate in the manner that I prefer to be delegated to.  I am an abstract thinker and prefer my boss to just give me the big picture and I will figure it out.  The problem is, most people are not that way – they want and need better “handles” on what you are delegating to them.

I have posted an item before from a friend of mine on a framework for delegating that is very helpful (Delegation – A Supervisor’s Framework).  Click here to read that post.  Additionally, Michael Hyatt has a very helpful post on his blog this week called The Five Levels of Delegation.   His five levels are:

1. Do exactly what I have asked you to do.

2. Research the topic and report back.

3. Research the topic, outline the options, and make a recommendation.

4. Make a decision and then tell me what you did.

5. Make whatever decision you think is best.

A very useful tool.  Click here to read the entire post – I believe that you will find it quite helpful – especially if delegating well is a challenge for you as it is for me.

Hope you have a refreshing weekend.